1. Introduction

At SteroMall, we prioritize your privacy and are committed to protecting the personal information you share with us. Our goal in collecting data is straightforward: to provide you with a seamless, efficient shopping experience that meets your needs and expectations. We understand the importance of privacy in the digital age and assure you that your personal data is treated with the utmost care and responsibility. By being transparent about what data we collect and why, we aim to foster a relationship based on trust and respect with our customers.

2. What Data We Collect

The types of data we collect are focused on fulfilling your orders and enhancing your shopping experience. This includes:

  • Order Information: Details you provide when making a purchase, such as your name, shipping address, and payment information. This information is essential for us to process and fulfill your orders, manage returns, and provide customer service support.

  • Cookies: Small data files placed on your device that allow our website to remember your preferences, improve your browsing experience, and tailor the content we show you. Cookies are used exclusively for the purpose of processing orders and making your interactions with our website more convenient.

By limiting the scope of data collection to these essential elements, we ensure that your personal information is used solely for the purpose of fulfilling your orders and providing you with the services you expect from us.

3. How We Use Collected Data

The data we collect is used strictly for the purpose of processing your orders. We do not share, sell, or distribute your personal information to any third parties. All personal information is stored in a secure manner on servers equipped with advanced cryptographic protection. Our focus is on ensuring that your orders are processed efficiently and securely, respecting your privacy and the trust you place in us. Our use of your data is limited to what is necessary to fulfill the services you expect from us, such as completing your purchase transactions and providing customer support.

4. Data Sharing

The information you provide to SteroMall is not shared with any third parties. It remains within our store’s ecosystem and is accessed only by authorized personnel who are involved in the order processing and customer service operations. Our commitment to protecting your privacy means that your data is exclusively used for the purposes for which you have entrusted it to us, and not beyond. We do not engage in sharing, selling, or any form of data distribution with external parties. Your trust is paramount, and we strive to maintain it by ensuring your data is handled with care and integrity.

5. Data Protection

At SteroMall, we take your data protection seriously. We employ a variety of security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption: All sensitive data transmitted to and from our website is encrypted using the latest encryption technologies. This ensures that your information is secure during transmission.

  • Secure Storage: Your data is stored on secure servers that are protected with advanced cryptographic techniques. We constantly update our security practices to combat new threats, ensuring that your information remains safe.

  • Access Control: Access to your personal data is strictly controlled and limited to personnel who require it to process your orders or provide customer support. All employees with access to personal information are trained in data protection and are committed to maintaining the confidentiality and security of your data.

Our dedication to data protection is designed to ensure that your personal information remains secure from the moment you share it with us. We continuously monitor and update our security practices to adapt to new challenges and ensure the ongoing safety of your data.

6. Use of Cookies and Similar Technologies

At SteroMall, we utilize cookies as part of our effort to provide a seamless and efficient shopping experience for our customers. Cookies are small data files stored on your device that help our website remember your preferences, such as items in your shopping cart and your login status. They play a crucial role in making our website more user-friendly and tailored to your needs. Please note that the use of cookies is strictly limited to enhancing your experience on our website and facilitating order processing. We do not use cookies for tracking purposes beyond our site or for sharing information with third parties.

7. Changes to Our Privacy Policy

We are committed to continuously reviewing and updating our privacy policy to adapt to new challenges and ensure the highest level of protection for your personal information. Should any changes be made to our privacy policy, we will notify our customers through our website and, if applicable, via email. This is to ensure that you are always informed about what information we collect, how we use it, and under what circumstances, if any, we share it. We encourage our customers to regularly review our privacy policy to stay informed about how we are protecting their personal information.

8. Contact Information

Your privacy is important to us, and we are always here to answer any questions or concerns you may have about our privacy practices. If you have any questions, comments, or requests regarding your personal information or our privacy policy, please do not hesitate to contact us. You can reach out to us through our customer service portal available on our website Here. Your feedback is valuable to us as it helps us to improve our services and the way we handle your personal information.